You may register for a new account at fitflop.com.sg, to be enrolled in the Loyalty Program automatically by clicking on Join Now, or visit any FitFlop stores and get our staff to assist you!

You can only update your details once if you have not provided it previously. If you wish to make any changes, feel free to drop us an email at fitflop@vintagesp.com for further assistance.

Step 1: Login to your Rewards App at the bottom right of the screen.

Step 2: Claim your welcome voucher under "Claim Reward" tab.

Step 3: For online purchases, enter the promo code (found under "Rewards" tab) during checkout to enjoy the discount. For retail/in-store purchases, kindly inform our staff to apply the voucher for you.

Step-by-step guide for online redemption HERE.

Step 1: Login to your Rewards App at the bottom right of the screen.
Step 2: Claim your birthday voucher under "Claim Reward" tab.
Step 3: For online purchases, enter the promo code (found under "Rewards" tab) during checkout to enjoy the discount. For retail/in-store purchases, kindly inform our staff to apply the voucher for you.

Step-by-step guide for online redemption HERE.

Step 1: Login to your Rewards App at the bottom right of the screen.
Step 2: Click on the "Redeem" tab to redeem your points.
Step 3: Choose the amount that you would like to redeem.
Step 4: For online purchases, enter the promo code during checkout to enjoy the discount. For retail/in-store purchases, kindly inform our staff that you have redeemed the voucher, and you would like to use them for your purchase.

Step 1: Login to your Rewards App at the bottom right of the screen.
Step 2: Your vouchers can be found under the "Rewards" tab.
Step 3: For online purchases, enter the promo code during checkout to enjoy the discount. For retail/in-store purchases, kindly inform our staff that you have redeemed the voucher, and you would like to use them for your purchase.

Birthday Vouchers will only be available in the rewards app on the first day of your birthday month.

The points will expire in 12 months.

Your membership tier will be downgraded if you do not meet the annual spending requirement.

Step 1: Login to your Rewards App at the bottom right of the screen.
Step 2: Click on your membership tier (Eg. Your Name, SILVER) and the total required spending will be indicated.